At Treatmedlogy Clinic, your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and handle your information when you visit our website or contact us.

1. Who We Are

2. Information We Collect

We may collect information such as:

• Name and contact details
• Age, city and appointment details
• Treatment or enquiry information
• Medical information, reports or photos you have chosen to share with us
• Information about your website, device, IP address and usage
• Data collected through cookies and analytics

3. How We Use Your Information

We use your information in the following ways:

• Handle Queries and Bookings
• Provide consultation and treatment-related services
• Communicate regarding appointments and follow-ups
• Maintain necessary records
• Improve our website and services
• Maintain security and meet legal requirements
• Deliver marketing services allowed and, if you gave your consent when required

4. Consent & Withdrawal

We will obtain consent where it is required. Where processing is based on consent, you have the right to withdraw your data protection-related consents by contacting info@drsamikshatyagi.com .

Withdrawal of consent will not affect the lawfulness of processing done before withdrawal and may hinder services it is necessary for.

5. WhatsApp

If you communicate with us via WhatsApp, any information you provide may be used to respond to your query or process your appointment.

WhatsApp is a third-party platform with its own privacy practices. Please avoid sharing highly sensitive medical information unless requested by our authorised team.

6. Sharing of Information

We do not sell or rent your personal information.

Where necessary, we may share information with trusted technology, hosting and communication providers or analytics and security services, as well as any healthcare professionals, whether employed within a clinic environment directly, or authorities that need to be contacted for the purposes of ensuring legal compliance.

7. Data Retention

We keep your data only for as long as is necessary to provide you with our services, maintain records, fulfil any legal or professional requirements and resolve disputes.

Information that is no longer required will be securely deleted or anonymised, where applicable.

8. Data Security

We protect your information with reasonable technical and organisational measures against unauthorised access, misuse, loss or disclosure.

However, no online system can be guaranteed to be completely secure.

9. Cookies & Analytics

We use cookies and analytics tools on our website to improve functionality, security, performance & user experience.

We will seek your consent to use non-essential cookies when required. You can also adjust your cookie management through your browser settings.

10. Your Privacy Rights

As provided under applicable law, you have the right to access, correct, or update your information, request deletion of your information, withdraw consent, and file a complaint with respect to data protection compliance.

You can do so by contacting info@drsamikshatyagi.com . Before processing your request, we might have to confirm your identity.

11. Children

Our site is not designed for kids to visit and provide personal information themselves. Where a minor is consulting or receiving treatment, information may only be provided by a parent, legal guardian or an authorised person in accordance with law.

12. Patient & Hospital Data

For patients, we may collect medical history, reports, prescriptions and treatment records along with relevant photographs which are medically required for consultation, treatment and follow-up.

If needed, information may be disclosed to any hospitals or other health-care professional providers associated with your diagnosis.

Patient photographs, videos or testimonials will not be used for promotional purposes without appropriate permission or consent where required.

13. Changes to This Policy

We may revise this Privacy Policy as our services, technology and data practices or applicable laws change. The updated policy will be published on this page with a revised last updated date.

14. Contact Us

For questions about privacy and other inquiries or complaints regarding the withdrawal of consent.

Medical Privacy Notice

Information you give us on this website is most likely to be used in relation to the enquiries, appointments and communication. The online submission of information is not a substitute for, nor does it create a physician-patient relationship.

If you need emergency medical attention, call local emergency services or your nearest hospital.

International Visitors

Visitors from other countries may have additional privacy rights under applicable local laws. Where applicable, we will use appropriate safeguards when processing or transferring personal information internationally.